Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Coleman

Michael Coleman

March 19, 2024

5  out of  5 rating by Michael Coleman
"I have been with Jeff Cochran State Farm for 18 years now. Everybody there is extremely nice and helpful. They always ask about the family. Dawn Toney is my go to employee at Jeff Cochran State Farm. She has helped me with all my insurance needs."
Profile photo of Angie Bartle

Angie Bartle

March 10, 2024

5  out of  5 rating by Angie Bartle
"Outstanding customer service. Dawn did an amazing job with getting our RV insurance completed. Thanks Dawn"
Profile photo of Johnnie Slayton

Johnnie Slayton

March 8, 2024

5  out of  5 rating by Johnnie Slayton
"We have had State Farm insurance for more than twenty years now and we are very pleased with them. I have dealt with several agents throughout the years and Dawn is by far the very best of them all. When I had to make a claim, State Farm was right there for me."
Profile photo of William Francisco

William Francisco

February 27, 2024

5  out of  5 rating by William Francisco
"Called for a quote but ended up starting 2 policies because Dawn knew how to get me the best price. Very professional"
Profile photo of Kayla May

Kayla May

February 23, 2024

5  out of  5 rating by Kayla May
"Tracy is absolutely amazing!!! She is always just a phone call away, pleasant, and happy to help. If it weren't for her I would be lost with insurance. She keeps my business with State Farm 🌟🌟🌟🌟🌟"
Profile photo of T Carter

T Carter

February 10, 2024

5  out of  5 rating by T Carter
"I love talking with Tracy about my insurance needs and any other topics that come up during our conversations. She is so friendly, down to earth, helpful and knowledgeable and that includes more than just the topic of insurance. I feel very confident with her help in handling my needs with insurance. I feel I have gained a friend which is a treasure!"
Profile photo of Pat Ford

Pat Ford

February 6, 2024

5  out of  5 rating by Pat Ford
"Tanner assisted me with setting up a new policy, and getting as many deductions as possible for a smaller amount."
Profile photo of John Schuhle

John Schuhle

February 3, 2024

5  out of  5 rating by John Schuhle
"Jeff, Dawn and the team have supported and worked with all our insurance needs with a professional and friendly demeanor. I recommend the team A++++++++"
Profile photo of Michele Gilmore

Michele Gilmore

February 2, 2024

5  out of  5 rating by Michele Gilmore
"I have been a customer with Jeff Cochran, State Farm for close to 30 years. I don’t even live in the same city and I continue to use them because of the standard of excellence that I receive from them. They always go the extra mile. When I email a question, a reply comes within minutes usually. And if they don’t know the answer, they will do the research needed. I recommend Jeff and his entire team without reservation."
Profile photo of William Carter

William Carter

February 2, 2024

1  out of  5 rating by William Carter
"WARNING this company has no clue called them and thought I purchased home and auto insurance. Gave lady check and routing number don’t think she heard me correctly due to five dogs barking in background. Did not find about check problem until I called. She kept repeating check bounced contacted C.F. Bank they never tried cashing check which I have paper work from bank. Now I’m forced to buy over priced insurance do to the fact I had lapse in coverage"
Profile photo of David White

David White

January 27, 2024

5  out of  5 rating by David White
"Dealt with Dawn today. Experience was great and she was very clear on things. Wonderful experience."
Profile photo of Karin Carmack

Karin Carmack

January 24, 2024

5  out of  5 rating by Karin Carmack
"Been very pleased so far. Better rates and service than my previous agent."
Profile photo of Amber O'Brien

Amber O'Brien

January 23, 2024

5  out of  5 rating by Amber O'Brien
"I have been with State Farm for about 11 years now! Jeff and Tanner Cochran are both amazing!"
Profile photo of Meghan Farrell

Meghan Farrell

January 23, 2024

5  out of  5 rating by Meghan Farrell
"I contacted State Farm after becoming extremely frustrated with my Allstate agency. I was fortunate enough to connect with Tracy. Talking to someone with the knowledge and experience she has was very comforting. From the get-go she was able to break things down so they made sense and get me the best rate possible. Since then she has helped other family members with policies as well and is always available when questions have come up. I highly recommend Jeff Cochran State Farm Agency and ask for Tracy!"
Profile photo of Bonnie George

Bonnie George

January 19, 2024

5  out of  5 rating by Bonnie George
"I have been a client for 10 plus years wonderful company to do business with. Honest integrity helpful . Dawn also has been tremendous help with policy changes loans business wise insurance. You can rest easy that they will get you the insurance you need."
Profile photo of Jameka Fleming

Jameka Fleming

January 17, 2024

5  out of  5 rating by Jameka Fleming
"I’ve been with this office for over a decade & each year they get better. The best quotes in town but most importantly everyone in this office treats you like family. We absolutely love Jeff Cochran’s State Farm in Powhatan."
Profile photo of Heath Rambo

Heath Rambo

January 12, 2024

5  out of  5 rating by Heath Rambo
"I've had nothing but great experience with this office, especially Tanner Cochran (but others too). Tanner went to great lengths to help me get a claim through when State Farm (not the agent) was being difficult."
Profile photo of Liz Ryan

Liz Ryan

January 12, 2024

5  out of  5 rating by Liz Ryan
"Very detailed and well spoken"
Profile photo of Patrick Coor

Patrick Coor

January 11, 2024

5  out of  5 rating by Patrick Coor
"Tanner has done an exceptional job helping myself and my family with our insurance needs. He was able to save me significant money on both my auto and homeowners while giving me more coverage in the process. My wife runs a small business and he was able to help with her liability needs as well. Tanner offers a diverse suite of products and his customer service is top notch. I highly recommend you give Tanner a call for all your insurance needs!"
Profile photo of Ciera Strickland

Ciera Strickland

October 26, 2023

5  out of  5 rating by Ciera Strickland
"Excellent Service! Professional and honest and truly work to meet their clients needs. Moved from the west coast and they made the process seamless and I really appreciated that. Would highly recommend if you are looking for a new agent. Especially enjoyed working with Joey - he’s awesome!"
Profile photo of Larry Coleman Jr

Larry Coleman Jr

August 17, 2023

5  out of  5 rating by Larry Coleman Jr
"Not exactly sure who woman was that answered phone but she allowed me to see how an insurance agency is supposed to work. I'm in colonial heights and I'm not a client of their's but she made my day when my own agent let me down AGAIN!!! Needed a copy of my insurance cards but my own agent wouldn't pick up or return calls and I needed them because I was about to rent a car!!! She sent me my insurance cards via email within 2 minutes!!!! A day later my own agent still hasn't contacted me!!!!! Reliable agency was over 30 miles away but accessible. Thank you."
Profile photo of Gene Boyce

Gene Boyce

August 16, 2023

5  out of  5 rating by Gene Boyce
"Very knowledgeable and pleasant to deal with!"
Profile photo of johnnie smith

johnnie smith

August 7, 2023

1  out of  5 rating by johnnie smith
"I have been with State Farm for 20 years and was happy until now! !!! My insurance man retired and I came over to powertan has been right since !! I broke down in goochland va on Sunday call for tow !! Well after 2 hours in the heat and I'm a senior no one at the office had any thing about me on file!! I call his cell 3 times no answer finally he was out of town !! I finally called Seays Towing and paid 170.00 out of my pocket!! Not happy!! His personal work from home !! My name was changed and it took forever to get that straight!! Plus the bill was reduced was great!! But the next bill was higher !! Changing to someone who has people working in the office!! A 78 year old female!!"
Profile photo of Andrew Wilks

Andrew Wilks

July 20, 2023

5  out of  5 rating by Andrew Wilks
"Tanner Cochran is a superstar! Friendly, helpful and knowledgeable."
Profile photo of Patricia Gordon-Breggs

Patricia Gordon-Breggs

May 17, 2023

5  out of  5 rating by Patricia Gordon-Breggs
"I’ve been with State Farm insurance since 1989 . I can depend on my agent Dawn at Jeff Cochran office anytime and day . She is the best ."