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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adren Williams

March 27, 2025

5  out of  5
rating by Adren Williams
"She was very helpful and explained everything and I did not feel like I was a bother at all Trisha was a real pleasure to work with thanks for all help"
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Brant Druhot

March 21, 2025

5  out of  5
rating by Brant Druhot
"Tanner rocks!! Researched and came up with a great policy for my parents that saved money on their homeowners and auto.!!"
We responded:
"Thank you for the kind words and for trusting us with your insurance needs! We are glad Tanner was able to get your parents the best deal possible, and we look forward to serving y'all for years to come!"
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Lacey Ellsworth

March 19, 2025

5  out of  5
rating by Lacey Ellsworth
"Tanner did a great job this morning. Was friendly and got the job done extremely fast. Thanks so much! 😊"
We responded:
"Thank YOU so much! We are so honored that you chose us for your insurance needs, and we look forward to continuing to provide you with great service! "
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Samantha Trentham

March 18, 2025

5  out of  5
rating by Samantha Trentham
"Tracy was very helpful and knowledgeable. She was very honest and was able to help me get an affordable policy."
We responded:
"Thank you! We are so happy Tracy could help and we hope to continue to for years to come!"
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Lori Heath

March 17, 2025

5  out of  5
rating by Lori Heath
"Easiest change of insurance ever! Been with my insurance company since 1998 and rates were crazy after adding my teenage daughter…. Tricia Britton was extremely helpful and knowledgeable about our needs! Excited for this transition! Can’t lie I was nervous switch in g after so long but now I have complete peace of mind for my family!!! Thanks Tricia and State Farm!"
We responded:
"Wonderful!! We are so glad that Tricia was able to help make the transition as seamless as possible! We look forward to serving you and your family for many years to come! "
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Lucinda Stuckey

February 17, 2025

5  out of  5
rating by Lucinda Stuckey
"Great to deal with!! Love his sense of humor along with his professionalism."
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courtney day

February 7, 2025

5  out of  5
rating by courtney day
"Tricia is always SO helpful anytime I need help with something. She gets things done in a timely manner and is always so kind when I speak to her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Andrew Wilks

February 3, 2025

5  out of  5
rating by Andrew Wilks
"Tanner Cochran is a superstar! Friendly, helpful and knowledgeable. 2/3/2025: and a year down the road, Tanner is still going the extra mile for me. I appreciate his positive energy."
We responded:
"Thank you! He is the best!"
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Michael Coleman

January 23, 2025

5  out of  5
rating by Michael Coleman
"I have been with Jeff Cochran State Farm for 19 years now. Everybody there is extremely nice and helpful. They always ask about the family. Tanner was a great help with what changes I needed to complete on my accounts at Jeff Cochran State Farm. They have always assistedme with all my insurance needs."
We responded:
"Thank you for the kind words! You've been with us for almost as long as Dawn has! We are so happy to have Dawn on the team and so grateful to be able to have you in our State Farm Family!"
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Shelley Foultz

January 15, 2025

5  out of  5
rating by Shelley Foultz
"Awesome customer service!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office! We are always here if you need us!"
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Devon Kistler

January 14, 2025

5  out of  5
rating by Devon Kistler
"The folks at State Farm are always ready to help, whether it is working with a claim, or checking rates, or helping with payment issues. Best insurance I have ever had!"
We responded:
"We’re thankful for your feedback! It is an honor to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Marjorie Alston

November 13, 2024

5  out of  5
rating by Marjorie Alston
"Professional . Comparative rates with other companies were exceptional at State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tony Hawkes

November 4, 2024

5  out of  5
rating by Tony Hawkes
"I have been with these guys for well over 10 years and they are just helpful and knowledgeable as the first I signed up with them!!!"
We responded:
"We’re honored that you trust us with your insurance needs! We look forward to continuing to provide you with great service! If there is anything else we can do for you or your family, just let us know!"
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Jessica Fisher

October 17, 2024

5  out of  5
rating by Jessica Fisher
"Tracy and Tricia always have my best interest in mind. Tracy was extremely helpful when we moved to Virginia and needed new coverage. Tricia went above and beyond for us dealing with a claim and I am so very grateful for her help. 9/10 you will receive a person answering the phone and they always respond when they say that they will. I trust this State Farm office to truly take care of me and make sure we have the best coverage and customer service. I highly recommend Jeff Cochran's office for all your insurance needs!"
We responded:
"Thank you for your 5-star review and for the recommendation! My State Farm team and I are happy to be able to support your insurance needs! "
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Vincent Masini

October 14, 2024

5  out of  5
rating by Vincent Masini
"Started looking for a new new agent when mine retired. From recommendations, I went by the office. Tricia was extremely helpful. She advised me of add-ons that I wasn't aware of, that I definitely needed. Much more coverage at a much lower cost. Answered all my questions then some. No complaints. Completely satisfied customer"
We responded:
"Vincent, we are so glad to be able to provide you the coverage that you need! Thank you for taking the time write a review. We are so grateful for customers like you!"
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Katie C

September 19, 2024

5  out of  5
rating by Katie C
"Always fast, amazing service!!! Wouldn’t go to anyone else!!!!!!"
We responded:
"Thank you!!! We are so glad to have you in our State Farm Family!"
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Crystal Duff

August 20, 2024

5  out of  5
rating by Crystal Duff
"I switched to Jeff Cochran Insurance Agency in Nov of 2023 after my long time insurance company rates went way up. Tricia Britton helped me not only lower my rates to less than I had been paying but added an umbrella policy to help protect us. They saved me hundreds of dollars monthly. Tricia has always answered any questions I've had in great detail so I'm able to understand. We have had several changes to our policy in less than a year. We can't be happier with Jeff Cochran Insurance and Tricia is my go to for all things insurance."
We responded:
"Thank you for the kind words! We are so happy to be able to serve you!"
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Laura Howell

August 20, 2024

5  out of  5
rating by Laura Howell
"5 star goes out to Tracy. She was the bomb .com she help me she gave me a great quote on my insurance today she made everything happen 🥰🥰"
We responded:
"Thank you! We are so happy to have her on the team and happy to have you as a part of the State Farm Family!"
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ѕєαfσαм

August 19, 2024

5  out of  5
rating by ѕєαfσαм
"I absolutely adore this office. It always feels like they have my best interest in mind. Their prices are competitive and more affordable than I have seen anywhere else, and the responsiveness on the phone and otherwise is unlike any insurance I've ever had. Even if I had to pay more (I don't) I would pay extra just for the service. Tricia went absolutely above and beyond for us dealing with a tough situation and I am so grateful for her help. Highly reccomend!"
We responded:
"Thank you for the glowing review! We are so happy to be able to serve you and look forward being there for you for years to come!"
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Rubi Correa

August 7, 2024

2  out of  5
rating by Rubi Correa
"Dawn was great, but had a genuine question about life insurance and person that picked up was Joey and guess my question was a joke and he was just laughing."
We responded:
"Firstly, we are so sorry that this happened! We assure you that the incident has been addressed and will not happen again! We are glad that Dawn was able to help you and moving forward we will make sure you have a more consistent experience with whoever you speak with here in the office. Thank you for taking the time to send feedback. We are always happy and willing to learn and grow from our mistakes! "
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Carolyn Carroll

July 23, 2024

5  out of  5
rating by Carolyn Carroll
"My name is Henry Carrol and I have been with State Farm for over 40 years. I am very pleased with the service provided by State Farm. Excellent Customer Service all the time. Thanks Jeff and Tricia!"
We responded:
"Thank you so much for the kind words! We are so happy to be able to serve you and your family!"
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Tyler Davidson

July 9, 2024

5  out of  5
rating by Tyler Davidson
"My experience with State Farm today was amazing! I spoke with Dawn, she is super sweet and knows her stuff! She got me all squared away with a life insurance policy."
We responded:
"Thank you for the review! We are so glad that Dawn was able to help you with everything!"
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Damond Jeter

July 8, 2024

5  out of  5
rating by Damond Jeter
"Easy going people pleasat to talk to prompt sevice two thumbs up"
We responded:
"Thank you for the kind words! "
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Josh Baskette

June 20, 2024

5  out of  5
rating by Josh Baskette
"Great service and communication! Competitive quotes and fair pricing. Highly recommend."
We responded:
"Thank you for the great review! We really appreciate your feedback! "
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Gary Neal

June 12, 2024

5  out of  5
rating by Gary Neal
"I’ve been pleased with Jeff’s agency for many years now. They always take care of me & today Tricia helped me save more money & offered excellent customer service. I highly recommend Jeff’s agency."
We responded:
"Thank you so much for the kind words and for trusting us with your insurance needs! "