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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Clinton D

May 25, 2024

5  out of  5 rating by Clinton D
"Due to recent premium increases with our insurance provider of 33+ years, we felt compelled to research other options. After weeks of investigating various insurance providers, we were put in touch with Dawn Toney at Jeff Cochran State Farm. Dawn was quick to respond to initial inquiries with quotes/options and patient as we did our due diligence. Once we decided to place our insurance with State Farm, she worked tirelessly with us to understand in detail all of our needs and find us the best solutions. In one such meeting, she spent over 2 hours on the phone with us to ensure we were adequately covered, but not over-paying for that coverage. In the end, we are happy with the options she presented and surprised that the premiums were slightly LESS than her initial quotes. We are happy that we placed our trust in Dawn and the team at Jeff Cochran State Farm."
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bryce carter

May 24, 2024

5  out of  5 rating by bryce carter
"Very quick and easy process."
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Valerie Foster

May 20, 2024

5  out of  5 rating by Valerie Foster
"Always great service! Pleasant, professional office staff, very friendly and helpful!"
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Jim Hope

May 7, 2024

5  out of  5 rating by Jim Hope
"As car dealer working with mutual Clients to get their car insured, I found Jeff Cochran State Farm Insurance and staff wonderful to deal with. They were quick and responsive in assisting their clients needs and assisting me with getting what was needed. Thanks again! Jim"
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Shirley Ann

April 19, 2024

5  out of  5 rating by Shirley Ann
"First day with new insurance and had to file a total loss claim! Trisha was the best person to help me, I was quite upset as the situation involved my son. She walked me through everything, never have I have a company treat me like family! Dawn was wonderful getting us set up with the policy! Love all the service they both provided, excellent customer service!"
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Vickie Hutson

April 17, 2024

5  out of  5 rating by Vickie Hutson
"I’ve had my car insurance with this company for several years. I’ve recently transferred my motorcycle, RV and homeowners policies to t them as well. . They will go the extra mile to get you the best rates and coverage. Customer service is excellent!! Everyone is very professional and prompt in answering the phone or any questions you may have. I highly recommend this company. Thanks to all the staff there, but an extra thank you to Dawn!!"
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Allan OG

April 5, 2024

5  out of  5 rating by Allan OG
"Dawn was an absolute gem of a person. She was very helpful and always made sure of her work."
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Taylor “krazy94gurl” Nash

April 1, 2024

5  out of  5 rating by Taylor “krazy94gurl” Nash
"Everyone at State Farm is always helpful and goes above and beyond to help get what I need. Dawn always makes sure I understand a policy before I decide to go with it. I’ve been with this specific location since I started driving when I was a teenager."
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Michael Coleman

March 19, 2024

5  out of  5 rating by Michael Coleman
"I have been with Jeff Cochran State Farm for 18 years now. Everybody there is extremely nice and helpful. They always ask about the family. Dawn Toney is my go to employee at Jeff Cochran State Farm. She has helped me with all my insurance needs."
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Angie Bartle

March 10, 2024

5  out of  5 rating by Angie Bartle
"Outstanding customer service. Dawn did an amazing job with getting our RV insurance completed. Thanks Dawn"
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Johnnie Slayton

March 8, 2024

5  out of  5 rating by Johnnie Slayton
"We have had State Farm insurance for more than twenty years now and we are very pleased with them. I have dealt with several agents throughout the years and Dawn is by far the very best of them all. When I had to make a claim, State Farm was right there for me."
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William Francisco

February 27, 2024

5  out of  5 rating by William Francisco
"Called for a quote but ended up starting 2 policies because Dawn knew how to get me the best price. Very professional"
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Kayla May

February 23, 2024

5  out of  5 rating by Kayla May
"Tracy is absolutely amazing!!! She is always just a phone call away, pleasant, and happy to help. If it weren't for her I would be lost with insurance. She keeps my business with State Farm 🌟🌟🌟🌟🌟"
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T Carter

February 10, 2024

5  out of  5 rating by T Carter
"I love talking with Tracy about my insurance needs and any other topics that come up during our conversations. She is so friendly, down to earth, helpful and knowledgeable and that includes more than just the topic of insurance. I feel very confident with her help in handling my needs with insurance. I feel I have gained a friend which is a treasure!"
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Pat Ford

February 6, 2024

5  out of  5 rating by Pat Ford
"Tanner assisted me with setting up a new policy, and getting as many deductions as possible for a smaller amount."
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John Schuhle

February 3, 2024

5  out of  5 rating by John Schuhle
"Jeff, Dawn and the team have supported and worked with all our insurance needs with a professional and friendly demeanor. I recommend the team A++++++++"
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Michele Gilmore

February 2, 2024

5  out of  5 rating by Michele Gilmore
"I have been a customer with Jeff Cochran, State Farm for close to 30 years. I don’t even live in the same city and I continue to use them because of the standard of excellence that I receive from them. They always go the extra mile. When I email a question, a reply comes within minutes usually. And if they don’t know the answer, they will do the research needed. I recommend Jeff and his entire team without reservation."
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William Carter

February 2, 2024

1  out of  5 rating by William Carter
"WARNING this company has no clue called them and thought I purchased home and auto insurance. Gave lady check and routing number don’t think she heard me correctly due to five dogs barking in background. Did not find about check problem until I called. She kept repeating check bounced contacted C.F. Bank they never tried cashing check which I have paper work from bank. Now I’m forced to buy over priced insurance do to the fact I had lapse in coverage"
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David White

January 27, 2024

5  out of  5 rating by David White
"Dealt with Dawn today. Experience was great and she was very clear on things. Wonderful experience."
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Karin Carmack

January 24, 2024

5  out of  5 rating by Karin Carmack
"Been very pleased so far. Better rates and service than my previous agent."
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Amber O'Brien

January 23, 2024

5  out of  5 rating by Amber O'Brien
"I have been with State Farm for about 11 years now! Jeff and Tanner Cochran are both amazing!"
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Meghan Farrell

January 23, 2024

5  out of  5 rating by Meghan Farrell
"I contacted State Farm after becoming extremely frustrated with my Allstate agency. I was fortunate enough to connect with Tracy. Talking to someone with the knowledge and experience she has was very comforting. From the get-go she was able to break things down so they made sense and get me the best rate possible. Since then she has helped other family members with policies as well and is always available when questions have come up. I highly recommend Jeff Cochran State Farm Agency and ask for Tracy!"
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Bonnie George

January 19, 2024

5  out of  5 rating by Bonnie George
"I have been a client for 10 plus years wonderful company to do business with. Honest integrity helpful . Dawn also has been tremendous help with policy changes loans business wise insurance. You can rest easy that they will get you the insurance you need."
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Jameka Fleming

January 17, 2024

5  out of  5 rating by Jameka Fleming
"I’ve been with this office for over a decade & each year they get better. The best quotes in town but most importantly everyone in this office treats you like family. We absolutely love Jeff Cochran’s State Farm in Powhatan."
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Heath Rambo

January 12, 2024

5  out of  5 rating by Heath Rambo
"I've had nothing but great experience with this office, especially Tanner Cochran (but others too). Tanner went to great lengths to help me get a claim through when State Farm (not the agent) was being difficult."